01Case study · Manufacturing

FactoryFlow

A manufacturing floor ran on a diary and WhatsApp. Now it runs on this.

Client
Prayagh Consumer Care Pvt. Ltd.
Industry
Manufacturing
What we did
Discovery, design, build, launch, support
Status
Live in production
app.factoryflow.io

Product tour · 1:35 · unmute for narration

02The problem

A diary at the desk

Every task for every department was written by hand, one line per job. If a page was missed, the work was missed.

Instructions shouted across the floor

Jobs were assigned by voice. Nothing was recorded, so nothing could be traced.

Follow-ups over WhatsApp

Chasing status meant scrolling chats and sending message after message - one person at a time.

Reports that arrived a day late

By the time a problem surfaced in a report, the decision it needed had already passed.

03How we did it

01
Mapped the real workflow

We sat with the floor and traced how work actually moves - who raises a task, who owns it, who signs it off - across every department and shift.

02
Built one system of record

Every task, department, and shift went into a single source of truth. The diary and the scattered chats were replaced by one place everyone trusts.

03
Automated the follow-ups

Routing, priorities, due dates, and timed escalations now happen on their own - and 4.8K emails have gone out in three months in production.

04
Deployed and handed over

Shipped to production, trained the team, and handed over with credentials, a data policy, and a maintenance term.

04What changed

Before · Diary & WhatsApp
After · FactoryFlow
Every task written by hand in a diary, one line per job
→
✓One system of record - no diary, nothing lost
Follow-ups chased over WhatsApp, message by message
→
✓Follow-ups automated - 4.8K emails delivered in three months
No shared view of who owned what
→
✓Ownership, priority and due date on every card
Overdue work discovered too late, if at all
→
✓Overdue surfaced automatically the moment it slips
Performance argued from memory, not data
→
✓Scored, exportable productivity reports per member
05The results

Three months in production
Tasks Managed
Activity Logs
Emails Delivered
Concurrent Users
Minutes Downtime
Shipped
Task ManagementWorkflow AutomationRole-Based AccessQuery ThreadsActivity TimelineReal-time NotificationsExcel Import / ExportAnalytics & ReportsProductivity ScoringSecure Auth
Under the hood
Next.jsTypeScriptMongoDBRedisSocket.IORole-based access
06In their words
Client story · Prayagh Consumer Care

“Saving around 4 hours of my daily time.”

BMRSenior Vice President, Prayagh Consumer Careon FactoryFlow, built by Orvantia

If your team still runs on diaries, spreadsheets, or group chats, we can build the system that replaces them - scoped and priced before any code is written.

← Back to Orvantia